Mackay's Logo

Why Buy from us?

Here are a few reasons why you might consider buying a memorial headstone from us:

1. Customer service:
Customer satisfaction is our absolute number 1 priority. We prioritise our customers satisfaction above all else.
Our office staff are highly trained, friendly, sympathetic, patient and experienced in answering any questions or addressing concerns you may have.

We always answer the phone (during office hours) so you will be sure to get an answer to your questions.

We keep you updated with regards to the order you have placed, and we never string customers along because we understand how upsetting a missed deadline can be.

Additionally, we constantly strive to improve our service by gathering feedback and implementing new processes and technologies to enhance the service we offer and our customer experience.

Overall, we are committed to providing the highest level of customer service possible.

2. Honesty:
We Show all our prices on this website which INCLUDE VAT. There are no hidden costs, so you will have no nasty surprises. We also send you a quotation with a breakdown of all the costs.

3. Value:
We offer the best value for money because we are committed to providing our customers with the highest quality products and service at a very competitive price and we work hard to keep our costs low without compromising on quality.
We have a wide range of products that cater to different budgets, so our customers can find something that fits their needs and financial situation.
We NEVER offer special promotions or deals throughout the year, we constantly offer you the best price possible.
Furthermore, we stand behind our products and services with a satisfaction guarantee, so our customers can shop with confidence knowing that they’re getting the best value for their money and a headstone that will last the test of time.

4. Quality:
We offer the highest quality headstones that are available on the market, and they are crafted with the highest attention to detail.

5. Customisation:
You can customise your loved ones headstone any way you like, the only limitation is your imagination.

A. You can have any shape, colour, size or design of gravestone.

B. You can have any colour of inscription you like.

C. You can choose any 3D carving to be carved into your gravestone.

D. You can choose any picture, logo, emblem, or image to be inscribed into your stone. Click here for examples of inscribed images.

E. You can also have carvings and inscribed images hand painted by out artist.

6. Convenience:
When buying a headstone from us, it is a stress free and a very convenient process. We take care of everything for you, from making a computer generated template of exactly how your stone will look to taking care of all the paperwork the council require.
The only thing you have to do it tell us the inscription you would like to have on the headstone.

Overall, we are a family business with a combination of high quality headstones, customisation options, convenience, professionalism, nationwide installation and we aim to excide your expectations.

So please give us a call if you have any questions.

We supply & erect headstones nationwide.